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Apple
Ipod help
www.apple.com/support
Sony Psp help
www.us.playstation.com/psp/manuals.aspx
Cell phone / mobile help
www.vodaphone.com
www.nokia.com/
www.sonyericsson.com
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Watching our
videos on mobile devices
You can download most of our content to your portable devices by simply saving
the video to your desktop and copying the video across using your usb cable, just
like any other video.
Sony PSP
PSP video is encoded using the standard Xvid format at 320 x 240
Apple Ipod
Ipod video is encoded using the standard Ipod mpeg4 format, again at 320 x 240
(just copy the video into your Itunes folder)
Palm / Windows Mobile
Palm devices and widows mobile users can get even better quality video by right
clicking on your favourite video and choose "save target as". Save the video
to your desktop and transfer it to your device in the normal way
Cell Phones
( mobiles )
We have tested our videos on about 20 different european types of mobiles with no
problems. Be warned that older Nokia and NEC phones can be problematic as they use the H.263 codec and we do not support this
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DO NOT CALL OUR OFFICE NUMBER FOR TECHNICAL HELP
Hi, if you have come to
this page you may be having problems viewing the content on this site
This site has been written to run on windows XP and Internet Explorer v6.x
You will need a connexion speed of at least 256Kb/sec and this site has been
verified in the U.K on a basic "broadband" speed of 512 Kb/sec.
These are the basic requirements to view this site correctly.
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Browsers
The site has been tested on Internet Explorer, Mozilla Firefox, Netscape and Opera.
Netscape may sometimes stop displaying the video but carry on playing the sound.
If you experience this please double-click to view the video full-screen. Users
of Opera may experience a "Validation Key" error page which we are currently working to identify the cause of. Please contact casualbob@offsight.co.uk if you have any
other problems, or check the
forum's technical section.
Operating systems
We are also doing our best to ensure you can view the site correctly on older versions
of Macs. We cannot guarantee performance on SGI or SPARC based
systems or variants
Videos
Video on this site is encoded using 4 basic profiles;
these are WMV 9 for our main video downloads
Sony PSP and Ipod video's are in their respective formats
Cell phones (or mobiles as they are known in Europe) are in 3gP
and optimised for mpeg4 playback.
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Help, I get numerous messages from Media Player telling me it cannot install the
required codec, etc, etc
You should not have any problems with our site content other than your media player
won't show video, ( you may hear audio only ).
If you are using a legitamate version of windows and have a valid serial number,
you should be up to date and have no problems at all.
If you are using a "friends" copy or pirated version of windows you may get problems.
You need to download a "codec pack". This will update your computer with the latest
video components. You might want to turn off your firewall sofware temporarily while
windows updates. Go to your favourite search engine and type this exactly "codec
pack". From here follow the link and get a codec pack with everything in
(e.g Xvid / flac and so on). We recommend NEMO as this is updated
regularly and works well.
Please note there are some excellent websites devoted to helping people that are
finding it difficult to watch downloaded videos on their computers. We recomend
www.support.microsoft.com for technical woes.........sorry. Check our
technical forum section first. |
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